Terms and Conditions

Name: Santa Monica Pet Medical Center
Address: 1534 14th St, Santa Monica, CA, 90404, USA
Telephone: (310) 393-8218

Updated Terms of Use and Legal Notices

Terms of Use and Legal Notices

Santa Monica Pet Medical Center
www.petmedical.com

Effective Date: July 14, 2026

These Terms of Use (“Terms”) govern your access to and use of the website at www.petmedical.com and any related online services, client portals, forms, or features we may offer (collectively, the “Site”). The Site is operated by Santa Monica Pet Medical Center (“SMPMC,” “we,” “us,” or “our”), a privately held, family-owned veterinary hospital in Santa Monica, California.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility and Accounts

The Site is intended for users 13 years of age and older. Certain features may require you to create an account. You agree to provide accurate information, keep your login credentials secure, and accept responsibility for all activity under your account.

2. Use of the Site and Prohibited Conduct

You agree to use the Site only for lawful purposes and not interfere with the Site or other users.

3. Veterinary Information and Medical Advice Disclaimer

All information on the Site is for general educational purposes only and is not a substitute for professional veterinary care.

IF YOU BELIEVE YOUR PET IS EXPERIENCING A MEDICAL EMERGENCY, SEEK IMMEDIATE EMERGENCY VETERINARY CARE.

4. Pet Health Records

If you access your pet's health records through any client portal, the information is provided as a convenience. We strive for accuracy but do not guarantee it.

5. Purchases and Transactions

If you purchase products or services through the Site, or a contracted affiliate purchasing Site, you agree to provide accurate payment information.

6. User-Submitted Content

Any content you submit grants us a license to use it in connection with our services. You represent that you have the right to the content you submit.

7. Third-Party Links

We are not responsible for third-party websites linked from our Site.

8. Intellectual Property

All content on the Site is owned by SMPMC or its licensors. Do not copy or use it without permission.

9. Disclaimer of Warranties

The Site and all content are provided “AS IS” without warranties of any kind.

10. Limitation of Liability

To the maximum extent permitted by law, SMPMC is not liable for any indirect or consequential damages arising from your use of the Site.

11. Privacy

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information (including information related to appointments, pet records, phone calls, and exam room or on premise created documentation).

12. Modifications to These Terms

We may update these Terms at any time. Continued use of the Site after changes are posted means you accept the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California. Any disputes will be resolved exclusively in the courts of Los Angeles County, California.

14. General

These Terms constitute the entire agreement between you and SMPMC regarding the Site.

Contact Us

Santa Monica Pet Medical Center
1534 14th Street
Santa Monica, CA 90404

Phone: (310) 393-8218
Email: [email protected]