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Prescription Refill Request

On-Premise Pharmacy with Convenient Home Delivery

Santa Monica Pet Medical Center operates a full service pharmacy on-premise. Our pharmacy is a fast and economical option for your prescriptions, with convenient home delivery. Pre-approved refills normally take one to two days to refill. We provide FREE SHIPPING on orders over $49 (pet food and treats, otc, liquid and refrigerated items excluded). We charge a $5 shipping fee for orders under $49 (same delivery restrictions apply). ​​​​​​​

California Legally Mandated Notice Section 4170(a)(6) and (7): "...Veterinarians must notify clients that they have the choice to obtain either the medication (from the prescriber) or to obtain a written prescription and that they shall not be charged for the written prescription" Written prescriptions are provided directly when requested at the time of an examination. Requests for written prescriptions post examination or treatment can take up to 7 days days to process and are mailed to the client free of charge (except controlled drug prescriptions which must be picked up in person). We no longer call, fax, or email outside pharmacies with fill/refill requests.

To obtain a prescription refill through our on-premise pharmacy, please call our automated refill line at (310) 393-8225. Refill requests for pre-approved medications received before 2 pm are commonly processed same day. You can also use the Request a Refill form below. If you are interested in having the prescription shipped to your home, please indicate in your request. A pharmacy technician will contact you to confirm your request before filling. Your pet must have a current examination performed by one of our doctors within the last 12 months to be eligible for drug refills per California law. Medications that do not have pre-approved refills on file can take up to 7 days for the prescribing doctor to review. Please submit your refill requests early!

​​​​​​​Home Delivery of Food and Pet Supplies Through Our On-line Store

Our online store is through a partnership with Covetrus Animal Health, and ships pet food directly to your home. Click here to ​​​​​​​Shop Online for Home Delivery. We recommend our on-line store for ordering pet food, treats and over the counter products. If you need your prescription medications quickly, we recommend our on-premise pharmacy instead. You do not need a written prescription to order through our on-line pharmacy.

Request a Refill

Refill requests are processed within 24 hours. ​​​​​​​

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